labha7's Privacy Policy

1 Introduction and Applicability

labha7 is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users and are committed to ensuring the protection of your personal information. This Privacy Policy provides detailed information on the following:

• What types of information we collect from you and why.
• How the collected information is used and stored.
• Under what circumstances information may be shared with third parties.
• What rights you have over your information.
• How to contact us.

This Policy applies to our website, mobile version, and other digital services. If you do not agree with any term of this Policy, please refrain from using our services.

2 Information We Collect

labha7 collects certain necessary information to provide you with the best possible service. This information comes from two main sources — what you provide directly and what is collected automatically while you use the platform.

2.1 Information You Provide

• Full name and date of birth (for age verification — only persons aged 21 or above may register).
• Email address and mobile number (for communication and account verification).
• Payment-related information such as bKash, Nagad, Rocket, Upay, or bank account details.
• National ID card or passport information (when required for KYC verification).
• Other information provided at the time of account creation.

2.2 Automatically Collected Information

• IP address and device information (browser, operating system).
• Session data collected via cookies and similar tracking technologies.
• Your betting and gaming activity history.
• Login times, pages accessed, and time spent on the site.
• Transaction history and deposit-withdrawal records.

2.3 Information Received from Third Parties

To prevent fraud and improve service quality, we may occasionally receive identity verification information from verified third-party sources. This information is always handled within the applicable legal framework.

3 Purpose of Information Use

Collected information is used for the following legitimate purposes:

4 Information Sharing and Disclosure

labha7 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure maintenance. These partners receive only the information necessary for their specific tasks and operate under strict confidentiality agreements.

4.2 Legal Authorities

Information may be disclosed to the relevant authorities as part of a court order, government directive, or legal process. Such disclosure is always limited to the minimum information required.

4.3 Business Restructuring

In the event of a merger, acquisition, or business restructuring of labha7, user information may be transferred to the new entity. In that case, the terms of this Privacy Policy will remain in effect and you will be notified in advance.

4.4 With Consent

Outside of the cases described above, we do not disclose your personal information to any third party without your explicit consent.

5 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the labha7 website. Cookies are small data files stored in your browser that help improve the functionality of the site.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure the basic functionality of the platform. Without these, the site will not function properly.
• Functional Cookies: Remember your preferences (such as language settings) and provide a personalized experience.
• Analytics Cookies: Monitor site usage to help improve service quality. This data is analyzed in aggregate form.
• Security Cookies: Used to prevent fraudulent activity and unauthorized access.

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some services to not function properly.

6 Data Storage and Security

Protecting your personal information is our highest priority. labha7 employs industry-standard technical and organizational measures.

6.1 Technical Security Measures

• SSL (Secure Sockets Layer) encryption is used for all data transmissions.
• Payment information is protected with industry-standard encryption protocols.
• Multi-layer firewall protection on servers and databases.
• Regular security audits and vulnerability testing.
• Two-Factor Authentication facility.

6.2 Retention Period

Your personal information is retained for the following periods:

• All account information is retained for as long as the account remains active.
• After account closure, some information may be kept for a specified period due to legal and regulatory obligations.
• Transaction records are retained in accordance with financial regulations.
• Once the required period has passed, information is securely deleted.

6.3 In the Event of a Data Breach

Should an unexpected security breach occur, we will take prompt necessary action and notify affected users and the relevant authorities in accordance with applicable law.

7 Your Rights

As a labha7 user, you retain the following rights regarding your personal information. To exercise these rights, please contact our support team.

To exercise any of these rights, contact our support team via live chat or send an email to [email protected]. We will process your request after appropriate identity verification.

8 Protection of Minors

labha7 is a platform for persons aged 21 or above only. We do not knowingly collect any information from minors.

• An age verification process is mandatory during registration.
• If we learn that a minor has created an account, the account will be closed immediately and the relevant information will be deleted.
• If a parent suspects their child has registered unintentionally, please contact us immediately.

9 Third-Party Links and Services

Our platform may contain content from third-party game providers such as PG Soft, Pragmatic Play, JILI, and Spribe. These providers have their own privacy policies that apply to their services. labha7 is not responsible for the privacy practices of these third parties.

When using the services of payment providers such as bKash, Nagad, Rocket, and Upay, their own terms and conditions and privacy policies will apply.

10 Policy Changes and Updates

labha7 reserves the right to update this Privacy Policy from time to time. This Policy may change due to changes in services, new legal obligations, or improved security measures.

• For significant changes, we will post a notice on the website and notify you at your registered email address.
• The updated policy will take effect from the date of publication.
• Continued use of our services after a policy change will be considered as your acceptance of the new policy.
• The date of the latest update will always be displayed at the top of this page.

If you have any objection to a revised policy, please contact the support team or submit a request to close your account.

11 International Data Transfer

Our servers and technical infrastructure may be located in various countries. Even if your information is stored or processed outside Bangladesh, the protections of this Privacy Policy will apply everywhere.

For international transfers, we ensure that the relevant country or organization provides adequate data protection or that appropriate contractual arrangements are in place.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our dedicated privacy support team will process your request promptly.

If you believe we are using your personal information inappropriately, please contact us directly first. We will make a genuine effort to resolve the issue.